Job Description
Store Manager Key Responsibilities ✨ Operations & Compliance Oversee Day-to-Day Operation: Manage opening, closing procedures, and staffing schedules. Maintain Store Condition: Ensure the store is in tip-top condition, maintaining a hygienic environment and workplace. Ensure Compliance: Uphold health and safety regulations, food safety standards, and sanitation guidelines. ✨ Team Management & Development Staff Recruitment & Supervision: Recruit, train, and supervise all store staff. Coaching & Feedback: Provide ongoing coaching and feedback to the team. Culture & Values: Foster a positive and productive work culture aligned with AMACHA’s brand values by promoting teamwork, respect, and a commitment to quality. ✨ Customer Experience & Quality Customer Service Excellence: Ensure all customers receive excellent service by providing a friendly and welcoming environment. Resolving customer complaints and issues efficiently and professionally. Product Quality Control: Maintain product quality and consistency by overseeing the preparation and presentation of beverages. ✨ Inventory & Financial Management Inventory Control: Manage inventory levels, conduct regular stock counts, and place orders for raw materials, ingredients, supplies, and merchandise. Profitability & Cost Control: Monitor store sales and expenses to maximize profitability and achieve store targets. ✨ Communication & Strategy Management Communication: Communicate regularly with Operation Managers. Marketing Collaboration:. Actively support the marketing team on marketing campaigns, promotions and content creation to drive traffic and increase sales. 🎯 Requirements Diploma or Degree in Retail, Business, Hospitality, or related fields. Minimum 3–5 years of retail/F&B experience with at least 1–2 years in a supervisory or manager role . Strong leadership, communication, and customer service skills. Proficient in POS systems and basic computer applications. Able to work retail hours, including weekends and publ
