Job Description
PURPOSE The Customs Analyst role will support NAM import, FTZ and/or export operations and compliance related activities. This position will work cross-functionally with the supply chain teams, as well as outside counsel, suppliers, software providers, logistics providers, and customs brokers to ensure compliance with all Customs and Border Protection (CBP) and other government laws and regulations. This role drives data‑based decision making by applying strong analytical skills, developing reporting tools, and supporting process improvement and project execution to enhance operational efficiency and reduce compliance risk. KEY RESPONSIBILITIES OPERATIONAL & COMPLIANCE ACTIVITIES Executes daily import/export compliance and clearance tasks with CBP, Census, customs brokers, software providers, the FTZ Board, and 3PLs. Prepares and submits required weekly, monthly, quarterly, and annual declarations to CBP. Implement compliance controls to minimize broker or FTZ entry errors. Use the Automated Commercial Environment (ACE) portal to manage and monitor import/export activity. Verifies and maintains recordkeeping procedures in accordance with CBP and company policies. Supports company participation in government programs such as CTPAT. Participates in global and regional Customs initiatives and projects. Attend relevant training seminars and compliance meetings as required. ANALYTICS, REPORTING & DATA-DRIVEN DECISION MAKING Collects, analyzes, and interprets large data sets for daily, monthly, and quarterly reporting and KPI tracking. Investigates variances, identifies root causes, and recommends corrective action plans. Builds, ma