Job Description
We are seeking a Client Operations Manager to serve as the primary interface between global internal teams and clients, leading the delivery of AEC services while managing day-to-day operations, project execution, and coordination across architectural, MEP, and VDC workflows. This role acts as the central link between the client and offshore delivery teams, ensuring alignment on scope, schedule, quality, and technical requirements, while driving client success, revenue growth, contract execution, and adherence to project milestones within a high-performance, commercial environment. Success in this role requires a combination of hands-on project management, BIM/VDC expertise, and strong client engagement, with a focus on delivering consistent, high-quality outcomes. This is a remote role, with a preference for candidates to be in the Mountain or Pacific time zones. Key Responsibilities: Serve as the primary point of contact for assigned client projects and programs Own day-to-day project delivery, coordination, and client communication Manage project timelines, deliverables, and alignment to client milestones Lead MEP/BIM coordination efforts across disciplines using ACC, Navisworks, or similar tools Translate client requirements and design intent into clear direction for offshore teams Lead onboarding, project setup, and workflow alignment (Revit, BIM 360/ACC) Coordinate cross-functional execution across architecture, MEP, and VDC teams Ensure all deliverables meet client standards, technical requirements, and quality expectations Conduct regular project reviews with client stakeholders, providing updates on progress, risks, and next steps Proactively identify risks, coordination issues, and delivery challenges, and drive resolution Support management of scope, changes, and evolving client needs Contribute to continuous improvement of standards, workflows, and delivery processes Qualifications & Skills: Strong proficiency in Autodesk Revit (Architecture and/or MEP);
