Job Description
Do you thrive in client-facing roles, building scalable solutions and driving long-term growth? Are you motivated by the challenge of aligning finance with long-term business vision? Come Join ReSource Pro ! Your Role... ReSource Pro is seeking a Client Partner to serve as the senior onshore owner of the ReSource Pro relationship across all assigned major and strategic accounts. This role serves as the connective tissue between what is sold and what is delivered: translating contracted commitments into operational and technology-enabled outcomes, leading cross-functional Pod teams through the full Integrate-Optimize-Digitize (IOD) lifecycle, and holding the broadest aperture of any role across Insurance Solutions and Tech Services. At major and strategic accounts, the Client Partner is aligned to the most senior client-side operational and executive contacts. We hire the best because we believe great people create exceptional experiences. That’s why we hire individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self. All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration. In This Role, You Will… Serve as the senior onshore point of contact and strategic liaison between senior client contacts, internal stakeholders, and all relevant functional teams. Own the account through the full transformation lifecycle, maintaining VP- and C-level relationships on the client side. Oversee complex onboarding and existing work conversions to tech-enabled service offerings, ensuring initiatives go live on time. Lead regular Executive Business Reviews (EBRs) and account health check-ins while establishing client-facing reporting and internal key metrics monitoring. Act as the senior owner for service delivery performance across assigned strategic accounts, ensuring
