Job Description
Innovation Starts With You Propel your career at Belden, where innovation creates possibilities—for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world’s most complex connectivity challenges, turning curiosity into meaningful impact. Here, you’ll take on work that challenges you, supports your growth, and empowers you to shape what’s next. You’ll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business—creating value in the world around us. Together, we are shaping the future of digitization and paving the way for the next generation of innovation. Job Summary Belden is currently seeking a Customer Service Representative for the Broadband Solutions division. The position will be responsible for supporting Belden’s customer base, both internal and externally. This is a remote position and reports to the Customer Operations Manager. You will make a difference in the following ways Supporting customer base through the resolution of service questions and answering of customer inquiries as they arise. Holding responsibility for overall order management, including but not limited to processing orders, generating quotations, monitoring vendor management inventory, answering phones, tracking shipments, researching order issues, and processing RMA claims. Identifying opportunities to improve processes and customer relations. Performing accurate data entry of orders and customer information. Utilizing the corporate ERP System (NetSuite) as it pertains to customer service operations. What you bring Education & Experience – Associate’s degree in business or similar field. Bachelor’s degree preferred with three (3) or more years of customer service experience. Prior experience in a manufacturing environment in a plus. Vendor Management Programs experience preferred. Knowledge & Skills – ERP System experience, NetSuite preferred. CRM experience, Salesforc
