Job Description
Answer customer inquiries via phone, email, chat, or face-to-face Handle complaints and resolve customer issues Provide product or service information Process orders, returns, refunds, or exchanges Follow up with customers to ensure satisfaction Maintain customer records and update databases Coordinate with other departments to solve problems Support sales and administrative tasks when needed Required Skills Good communication and interpersonal skills Problem-solving ability Patience and professionalism Time management Basic computer and Microsoft Office skills Ability to work under pressure SAP
