Job Description
About Us Thillai Supermarket Pte Ltd is a Singapore-registered Company. Its specialty is to focus on organic groceries, natural and traditional Indian food products. Ayurvedic items, cold-pressed oils, millets and millet-based products, desi cow dairy, and organic fresh produce. We operate across multiple retail and e-commerce channels in Singapore, serving a health-conscious and culturally discerning customer base. We are expanding our operations and seeking a passionate, hands-on Retail & E-Commerce Manager to drive our next phase of growth. Job Responsibilities 1. Operations • Oversee day-to-day retail and warehouse operations including inventory management, stock replenishment and product display. • Manage product listings across all sales channels — physical store, company websites and third-party e-commerce platforms. • Ensure all products are correctly labelled, priced and displayed with accurate expiry date management. • Maintain 100% stock accuracy— reconcile physical stock with online inventory at all times. • Identify slow-moving and near-expiry products and coordinate promotional clearance strategies. 2. E-Commerce& Digital Sales • Manage and grow sales across company e-commerce websites and third-party platforms including Grab, Redmart, Food panda and similar platforms • Update all product listings daily with accurate descriptions, photos, pricing and stock availability • Process online orders end-to-end — from order confirmation to packing instruction and delivery coordination • Use built-in e-commerce platform tools to run promotions, discount campaigns and bundle offers • Monitor platform performance metrics — sales volume, conversion rates, customer reviews — and optimise accordingly • Explore and onboard new e-commerce and delivery platforms to expand sales reach 3. Social Media & Marketing • Plan and execute weekly social media content calendar across Facebook, Instagram, TikTok and WhatsApp Business • Create promotional content and posters using
