Job Description
Company Description Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients’ ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients’ emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community. Job Description Support outreach, engagement, and publicity efforts to raise awareness and increase uptake of the Care Guides Programme and caregiver-related services. Conduct initial contact, screening, and basic needs assessment of caregivers and potential Care Guides. Coordinate and facilitate the matching, buddying, and onboarding process between Care Guides and caregivers. Provide ongoing coordination and basic support to caregivers and Care Guides, including check-ins, follow-ups, and escalation of issues where required. Assist in managing programme touchpoints on digital platforms (e.g., online forum, sign-ups), including responding to enquiries and supporting user engagement. Provide administrative and operational support for the programme, including scheduling, data entry, documentation, and maintenance of records. Support data tracking, monitoring, and reporting of programme activities and outcomes. Assist in organising training sessions, meetings, and engagement activities for Care Guides and caregivers, including logistics and administrative support. Work closely with the Senior Medical Social Worker and multi-disciplinary team to ensure smooth programme operations and coordinated care. Provide support in caregiver follow-ups and home visits where required, under supervision. Participate in supervision, training, and team meetings for professional development. Perform any other related duties as assigned by the reporting off