Job Description
Responsibilities Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image Coordinating front and back of the house operations for smooth delivery of services Training / coaching of new and current staff on customer service best practices Managing staff training, schedules and work performance Organize and supervise shifts Respond promptly to customer complaints, suggest solutions to resolve complaints Ensure compliance with safety and sanitation regulations Control operations cost and identify measures to cut wastages Developing new and innovative processes for more efficient restaurant operations Qualifications & Requirements Bachelor Degree in Hospitality, Retail Management or related field Proven work experience as Restaurant Manager / Hospitality Manage Strong leadership skills Excellent communication skills Financial Management skills Customer service oriented