Job Description
Category: Technology Location: Fractional Glean Architect – Confidential Neighborhood Community Platform About the Role Our client is an established U.S.-based social platform for neighborhoods and local communities, fostering trusted, location-verified interactions among neighbors, civic organizations, and local businesses. This fractional (part-time) architect engagement will design and guide the integration of Glean’s Work AI platform (Search, Assistant, and Agents) into the company’s systems. The role is remote-first (with occasional onsite collaboration as needed), offering flexibility. As a contractor-level position, you will act as a technical leader working across engineering, IT, and business teams to build a scalable knowledge-discovery infrastructure that powers AI-driven search and automation. Responsibilities Architect Knowledge Discovery: Design a scalable architecture for enterprise search and knowledge discovery using Glean’s hybrid search capabilities and knowledge-graph techniques. Build semantic layers (metadata, taxonomies, knowledge graphs) and Retrieval-Augmented Generation (RAG) pipelines to ensure the AI Assistant generates accurate, context-rich answers from internal data. Orchestrate AI Agents: Lead the development and orchestration of intelligent agents using Glean Agents. Define workflows for autonomous tasks (e.g., routing requests, summarizing information) and configure event-driven triggers. Ensure agents always access up-to-date company data to deliver accurate, actionable insights. Integrate Systems and Data: Connect Glean with the platform’s data sources and applications using APIs, connectors, and custom integration code. Configure out-of-the-box connectors to index all relevant content securely. Work with infrastructure teams to build secure data pipelines, ETL processes, and integration patterns. Ensure Security & Governance: Implement enterprise-grade security for the Glean deployment. Define data governance policies, permission