Job Description
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Responsibilities : Generate sales opportunities and exceed monthly sales, renewal, and churn targets by contacting leads and managing customer inquiries Build and maintain customer relationships to identify up-sell and renewal opportunities while resolving account issues effectively Perform accurate and efficient data entry, system navigation, and independent analysis to support account management Engage in continuous training to maintain up-to-date product and service knowledge and meet quality standards Meet or exceed productivity and sales goals through consistent performance monitoring and improvement Demonstrate professional conduct by adhering to ethical standards and supporting an inclusive team environment Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience : High School Diploma/GED (Required) 2-4 years Experience selling within the Public Safety vertical (Preferred) 2-4 years Experience in the Public Safety industry (Preferred) 2-4 years Demonstrated track record of sales success in business sales (B2B) (Preferred) 2-4 years Experience in Wireless Industry/Telesales/Technical Sales (Preferred) Knowledge, Skills and Abilities : CRM and Microsoft Office Proficiency in using CRM systems such as Salesforce to manage customer interactions and sales activities, along with strong skills in Microsoft Office products, especially Excel, for data analysis and reporting. (Required) Attention To Detail Attention to detail is crucial for accurate data entry, prepari
