Job Description
About Us Reimagine access. Reimagine ownership. Build the future with Cinch. Cinch is Southeast Asia's leading circular tech subscription company, redefining how people and businesses access technology. Instead of adding to the growing e-waste crisis, we enable affordable, sustainable access to devices through subscriptions that maximise reuse and extend their lifecycle. We operate across B2C, B2B, and B2B2C channels, including major partnerships with global leaders like Samsung. At Cinch, we are builders with high standards, a bias for action, and a shared mission to create a generational company that outlasts us. Funded by leading institutional investors and growing rapidly, we're building an environment where ambitious people can do the best work of their careers. About The Role We're looking for an Operations Associate to join our Singapore Operations team — the heartbeat of our device lifecycle. In DaaS, the speed and accuracy of physical operations is not overhead. It is the product. You are the physical engine of Cinch. Every device we send out, get back, and send out again passes through your hands. You don't sit behind a screen waiting for reports — you own the floor, own the flow, and own the outcome. This is not a support role. It is a craft. You will own core warehouse workflows end-to-end: from dispatching pristine devices to subscribers, to receiving and assessing returns. You will work directly with a lean, senior ops team and cross-functional partners across CX, finance, and logistics. This role is built for someone early in their career who thrives in a fast-paced, hands-on environment and takes pride in doing things right. What You’ll Own Daily Fulfilment — The Front Line Run dispatch and returns workflows from start to finish — no handoffs, no ambiguity Pick, pack, kit, and receive with accuracy that makes our SLAs look easy Process orders reliably enough that our CX team stops worrying about fulfilment Own a clean, organised warehouse floor where
