Job Description
About us At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do Own Sierra’s territory strategy and operations end-to-end, including: Territory Strategy: Design and continuously refine sales territories to align with company priorities, growth goals, and coverage models across segments Territory Operations: Own the bi-weekly territory carve process, including account allocation, rebalancing, and ensuring data accuracy across systems Analytics & Insights: Analyze territory performance, develop data-driven frameworks for account prioritization, and proactively identify opportunities to improve efficiency and seller productivity Stakeholder Management & Communication: Partner closely with Sales, RevOps, and leadership to align on territory decisions Communicate territory changes clearly and thoughtfully, particularly in high-impact or sensitive situations Serve as a trusted front-line partner to sales leadership, balancing business needs wi
