Job Description
Operations & Administration Coordinator (Night Shift) Position Summary The Operations & Administration Coordinator provides critical overnight operational support to ensure business continuity for an Australian-based healthcare and disability services organization. The role is responsible for workforce scheduling and rostering, finance administration support, credentialing and compliance coordination, inbox management, and general operational administration. This position requires a highly organized and proactive professional who can work independently, manage multiple priorities, and ensure all operational activities are progressed before the commencement of the Australian business day. Key Responsibilities 1. Workforce Scheduling & Rostering Manage end-to-end staff rostering and shift allocation. Fill roster vacancies and coordinate last-minute schedule changes. Maintain scheduling systems and calendars to ensure accurate workforce planning. Monitor scheduling queues and inboxes and action requests promptly. Communicate roster updates and confirmed schedules to staff and stakeholders. Coordinate with internal teams and external workforce members regarding availability and scheduling requirements. Monitor overnight scheduling activities and ensure operational readiness for Australian business hours. 2. Finance & Administration Support Assist with accounts payable and accounts receivable administration. Process invoices, financial records, and supporting documentation. Maintain accurate filing systems and financial records. Prepare reports, correspondence, and administrative documentation. Monitor finance inboxes and escalate urgent matters. Support reconciliation activities and data entry requirements. Utilize systems including Xero, Microsoft 365, and CRM platforms. 3. Compliance & Credentialing Coordinate employee credentialing and onboarding documentation. Verify, track, and maintain compliance records. Monitor qualification and certification expiry dates. Ensur
