Job Description
Job Purpose Technical support for IoT solutions Responsibilities · Monitor and maintain temperature monitoring IoT system including hardware and AWS cloudsystem · Participatein IoT pre-sales work to gather customer requirement and conduct site survey atcustomer place · Configure IoT devices for new customer, test and deploy the devices to customer site · Support customer after deployment including answering customer queries, troubleshooting,and fixing issues, etc · Document and maintain any IT documentation regarding IT infrastructure, procedures, usersupport issue and resolution