Delivery Station Liaison Agent

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries - Knowledge of advanced English at CEFR level B2/C1 - Relevant experience of dealing with customer queries via phone and email - Relevant experience in an administrative support role involving collaboration with internal or external teams - Relevant experience of solving problems whether related to customer queries or internal process issues