Job Description
Come join our amazing team and work from home!! The Servicing Strategy Manager II will Supports the development and implementation of the Loan Servicing Division strategies, promotes and implements process optimization, and solves ongoing business issues. Oversees a portfolio of continuous improvement engagements identified to materially improve business performance, shapes the deployment of continuous improvement methodology, and develops tools/analytics to drive cultural and organizational transformation to accomplish business objectives. Collaborates with senior business leaders, functional leaders, and employees to understand needs, map current states, design future states, and deploy sustainable processes. While the primary focus of this role is in either mortgage lending or loan servicing, incumbents will also participate in cross-functional strategic projects across the enterprise. Perform all duties in accordance with all company guidelines and applicable federal, state, and local regulations. The target pay range for this position is: $85,000 - $115,000 + Annual Bonus. What you’ll do: Collaborate with business leaders to assess needs and develop solutions to promote growth and efficiency. Manage portfolio of business projects, assess and analyze business impact of projects, and communicate project activities and updates. Lead assigned projects within the organization through the project lifecycle, including analysis, specification, design, development and deployment. Translate project requirements into project objectives and task and develop detailed project schedules, project estimates, and resource plans to ensure the optimization of resources and achievement of project objectives. Manage multiple projects simultaneously with multiple stakeholder groups. Build and execute effective project communication plans to ensure stakeholders, team members and impacted parties are appropriately apprised of the project goals, expectations, status and delivery. Establ
