Job Description
Location: Thrive2Liv Headquarters, Ann Arbor, MI | Remote Eligible Reports To: Revenue Cycle Manager or Director of Finance Employment Type: Full-Time About Thrive2Liv Powered by Philips Thrive2Liv, powered by Philips, is a people-centered healthcare platform that delivers mobile, virtual, and community-based care to underserved and dual-eligible populations. Our integrated model addresses barriers to care by combining technology, clinical excellence, and personalized service to improve access, outcomes, and equity. Position Summary The Medical Biller is responsible for accurately preparing, submitting, and following up on healthcare claims to ensure timely reimbursement from payers. This role plays a vital part in the revenue cycle process by ensuring all billing activities are compliant, efficient, and accurate. The ideal candidate has a strong knowledge of medical billing procedures, attention to detail, and a commitment to supporting access to quality care. Key Responsibilities Claims Processing & Submission Prepare and submit clean claims to private insurance, Medicare, Medicaid, and other third-party payers. Verify accuracy of billing data, CPT/HCPCS codes, modifiers, and patient information. Payment Posting & Reconciliation Post payments, adjustments, and denials in the billing system. Reconcile patient accounts and resolve discrepancies in a timely manner. Denial Management & Follow-Up Review and appeal denied or unpaid claims with appropriate documentation. Follow up with payers and patients to ensure proper claim resolution. Compliance & Documentation Ensure billing practices adhere to HIPAA, CMS guidelines, and payer-specific requirements. Maintain accurate and organized documentation and records. Coordination & Communication Collaborate with clinical, front desk, and finance staff to resolve billing issues. Provide billing support and education to patients when needed. Reporting & Performance Tracking Generate reports on billing activities, claim status,