Job Description
Our Total Health Management team is looking for a new Supervisor of Case Management ! We are seeking a results-driven and people-focused Clinical Supervisor for Women and Children’s Health who is committed to strengthening frontline execution and ensuring consistent, high-quality delivery of our Healthy Maternity (HM), High-Risk OB (HROB), and NICU case management programs. In this role, you will serve as a critical operational leader—coaching and developing a team of care managers, overseeing daily workflows, and ensuring quality, productivity, and adherence to evidence-based practices that directly impact maternal and neonatal outcomes. You will play a key role in onboarding and supporting a rapidly growing team, providing real-time guidance, performance management, and issue resolution to maintain stability during periods of expansion and change. Your leadership will help translate program strategy into effective execution, ensuring that high-risk and high-cost populations are engaged consistently and that care management interventions deliver measurable value, including reductions in NICU readmissions and total cost of care To be successful in this role, you will need strong coaching and team leadership skills, the ability to manage performance and quality in a dynamic environment, and a focus on operational excellence that supports both clinical outcomes and financial performance. This position is ideal for a leader who thrives in fast-paced care management settings and is motivated by improving outcomes for mothers and infants while supporting sustainable program growth through strong frontline execution. Notes: Sponsorship is not available for this role. We foster a culture where innovation is encouraged. That includes using AI enabled tools responsibly to support everyday work — guided by proven workflows, templates, and policies. As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members. Job Responsibil
