Job Description
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Employee Relations team operates as a Center of Excellence within Airbnb’s People team. ER professionals are not simply case handlers — they are strategic partners who build the frameworks, guidelines, and operating principles that uphold Airbnb’s culture at scale. This role shapes how the organization navigates complex workplace matters with consistency, fairness, and integrity. You will partner across Talent (HR), Legal, and business leadership to drive sound decision-making rooted in trust, mutual respect, and accountability. Success is not measured by cases closed. It is measured by the quality of outcomes, the strength of the practices we embed across the organization, and whether our work reinforces the culture and values that make Airbnb, Airbnb. The Difference You Will Make: We’re looking for an individual with strong Employee Relations (ER) expertise to join the ER team at Airbnb. This individual will be an instrumental part of the ER team, which includes implementing and improving frameworks, guidelines, approaches, practices and operating principles. Building and reinforcing Airbnb’s culture is a key requirement for this position. The successful candidate will establish relationships across the organization and provide ER subject
