Professional Services Consultant, Sr
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Job Description
Duties & Responsibilities Coach and mentor PS Consultants ensuring consistent and high standards of service delivery. Interact with members of cross-functional teams. Assist Project Manager in determining direction, timelines, schedules and activities for an area of the project.
Establish solid working relationships throughout the Epicor and Customer organizations. Possess accurate estimating skills for various project tasks. Ensure all deliverables in area of responsibility is delivered on time and on budget. Perform training and knowledge sharing with peers.
Perform customer core team training. Keep up on skill / certifications for new or enhanced products. Obtain certain level of certification in an area outside of core competency.
Knowledge, Skills & Abilities Ability to meet utilization targets and completes project deliverables on time Project management skills and strong technical background are required Ability to perform work plans, identify resource requirements, establish priorities for available resources and monitor the performance of project tasks Customer centric, results oriented, self-starter and able to work independently.
Strong listening, verbal and written communication skills, including virtual presentations.
Expertise in all core modules of the software Demonstrated knowledge across industry verticals Ability to travel up to 100% Qualifications 7+ years applicable manufacturing , supply chain , and/or manufacturing accounting experience, and/or demonstrated success/knowledge 5+ years of consulting experience preferred Bachelor’s degree preferred (or equivalent experience) Ongoing technical certifications to keep up with industry About Epicor At Epicor , we’re truly a team.
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