Senior Receptionist

GAUCHO is looking for an enthusiastic and experienced Senior Receptionist to join our GAUCHO GAUCHO Richmond team! The ideal candidate will have a passion for hospitality and a hunger to develop, grow, and succeed within a busy, fast paced, high end environment. They will have experience as a receptionist, an outgoing personality that works well within a team demonstrating empathy and kindness towards others. They will be a GAUCHO ambassador. Benefits and Training • 50% off your food bill at all GAUCHO’s. • Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform. • Career development and progression. • Breakfast and dinner provided on every shift worked. Key Responsibilities for GAUCHO Senior Receptionist • Work with the reception team to offer an unforgettable experience to all Gaucho guests on arrival, departure and during their visit.  • Ensure all GAUCHO reservations are processed professionally and accurately. • Support and assist the management team to maximise sales revenues through cover driving and business optimisation • Be the face of GAUCHO and demonstrate service excellence through heightened hospitality  Requirements for GAUCHO Senior Receptionist • Assist leading the reception team to success • Be a team player and work well within a fast-paced environment • Demonstrate a positive approach to own role and teamwork  • Be friendly, welcoming and approachable • Be professional and respectful at all times • Have fun  and create a warm and welcoming atmosphere at reception • Ability to use booking systems correctly and consistently use guest notes