Demand Planner

Our client, a leading organisation within the FMCG supply chain sector, is seeking an analytical and commercially minded Demand Planner to join its Supply Chain team based in Durban . This role is responsible for developing accurate demand forecasts that support inventory optimisation, product availability and service excellence across a fast-paced distribution environment. Working closely with Sales, Supply Planning, Finance and Operations, you will play a key role in improving forecast accuracy, supporting the Sales & Operations Planning (S&OP) process, and enabling informed business decisions. This opportunity is ideally suited to a Demand Planner who enjoys working with data, influencing cross-functional stakeholders and driving continuous improvement in a high-volume FMCG environment. Education and Experience • Bachelor's Degree in Commerce, Economics, Supply Chain Management, Industrial Engineering or a related field. • A professional Supply Chain qualification (e.g. SAPICS CPIM) will be advantageous. • 2-5 years' experience in Demand Planning, Forecasting, Inventory Planning or Supply Planning. • Experience within an FMCG, food manufacturing, food production or high-volume distribution environment is essential. • Exposure to depot or distribution centre operations will be advantageous . • Previous SAP experience (SAP BW advantageous). • Advanced Microsoft Excel skills. Key Performance Areas • Execute forward demand planning (short, medium and long-term horizons) in line with business requirements. • Analyse weekly and monthly sales data to develop accurate demand forecasts and drive consensus with cross-functional teams. • Build and maintain statistical base forecasts using appropriate modelling techniques and historical demand analysis. • Identify and correct anomalies in demand data and adjust forecasts based on business insights and market intelligence. • Develop and manage promotional and event forecasts in collaboration with Sales teams, including tracking performance and assumptions. • Present and publish consolidated demand forecasts to ensure alignment and a single version of the truth. • Monitor and improve forecasting KPIs (accuracy, bias, hits and misses) and use insights to enhance forecast performance. • Support innovation forecasting for new product introductions and manage forecast assumptions. • Develop run-out forecasts for discontinued products to ensure smooth phase-out planning. • Contribute to portfolio optimisation and SKU rationalisation through data analysis and recommendations. • Support the Sales & Operations Planning (S&OP) process, including preparation of reporting packs and input into supply planning discussions. • Provide demand planning inputs into budgeting and financial forecasting cycles. • Maintain master data integrity and support hierarchy updates where required. • Participate in cross-functional projects and continuous improvement initiatives. • Compile and deliver reports as required by management. • Demonstrate effective self-management, accountability and coordination within a cross-functional environment. Salary Competitive, market-related package