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Senior Client Retention Manager

Company not specifiedKempton Park, Ekurhuleni
Full-timeSenior
👁️ 0 views📝 0 applicationsPosted 8/6/2026Expires 9/5/2026

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Job Description

The main purpose of the role: Responsible for Customer Account Management (all verticals other than healthcare), Communications, customer consultations & Commercial monitoring.

Responsibilities

Customer retention and Customer engagement strategy and execution through the Key Account Managers. Determining strategy and operational approach and overseeing all engagement collateral. Developing processes for Customer feedback and sharing them with Exco and any relevant functional areas. Working wit…

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