Sales Manager - Ductile Iron Pipes

**Rashmi Metaliks** is expanding our sales team across Europe for a market leader in **Ductile Iron Pipes** and is seeking a motivated **Sales Manager** to join us. **Duties and Responsibilities** - Ensure timely resolution of all customer complaints within a seven-day timeframe. Establish an online complaint-tracking system to enhance efficiency. - Develop and nurture strong relationships with existing and potential customers, offering expert technical support and solutions. - Identify and develop new business opportunities preparing technical presentations and proposals to potential customers. - Work closely with the sales team to develop and execute effective sales strategies. - Collaborate with the product development and engineering teams to provide customer feedback and influence product improvements. - Coordinate with the logistics and supply chain teams to ensure timely delivery of products. - Participate in industry trade shows, conferences, and events to network and stay updated on market trends. - Maintain accurate and up-to-date records of customer interactions, sales activities, and technical issues in the CRM system. - Prepare regular sales reports and forecasts for the sales manager. **The Individual** - Bachelor's degree in Engineering (Civil, Mechanical, or related fields preferred). - Proven experience in technical sales, preferably in the ductile iron pipes and fittings industry or a related field. - Strong technical knowledge of ductile iron pipes or GRP (Glass Reinforced Plastic) pipes, HDPE (High-Density Polyethylene) pipes, OPVC (Oriented Polyvinyl Chloride) pipes is an advantage. - Demonstrated success in meeting or exceeding sales targets. - Excellent communication, presentation, and interpersonal skills. - Proficiency in CRM software and sales analytics tools. - Ability to travel as required to meet with customers and attend industry events. Work Location: In person