(fluent English) Middle Implementation Consultant (B2B Client Onboarding)
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Job Description
We are looking for an enthusiastic and results-oriented Implementation Consultant for our B2B client. In this role, you will be responsible for leading the entire implementation journey, from project kickoff to successful Go-Live.
You will act as a trusted advisor, helping B2B clients transform their procurement and financial processes by configuring the platform, managing complex implementation projects, and driving user adoption. Excited?
Let’s see what it takes 💛 What you will do: Lead end-to-end implementation projects, acting as the primary point of contact from point-of-sale to a fully operational, live product and ensuring a seamless client experience; Conduct deep-dive discovery sessions to understand clients' procurement and financial processes and translate business requirements into customized, optimized product workflows; Manage timelines, deliverables, and technical alignment, guiding clients through data mapping, validation, and migration of vendor lists, budgets, item catalogs, and other business data into the platform; Keep both internal teams and client-side stakeholders on track with strict deadlines, managing risks and unblocking technical dependencies; Deliver high-impact interactive workshops and onboarding sprints for key client stakeholders, enabling them to operate the platform independently; Create tactical, highly structured enablement resources (deployment playbooks, configuration guides, short video workflows) to standardize the implementation process; Partner with Sales, Product, and QA teams to escalate technical blockers and translate client feedback into actionable product improvements.
What you need to succeed in this role: 1+ year of experience in B2B SaaS Implementation, Onboarding, Project Management, Customer Success, or a similar customer-facing role; Proven experience managing multiple customer implementation projects simultaneously while keeping deadlines, stakeholders, and project scope under control; Advanced English profic