Business Subject Matter Expert

This is a remote position. The Office of Information Services (OIS) is a shared service provider for the Oregon Health Authority (OHA) and Oregon Department of Human Services (ODHS).

OIS provides the technology systems and services that support more than 18,000 OHA and ODHS agency staff at local offices and facilities around Oregon.

These systems and services help the two agencies determine client service program eligibility; provide medical, housing, food, and job assistance; provide addiction, mental health, vocational and rehabilitative services; protect children, seniors and people with physical and/or developmental disabilities; process claims and benefits; manage provider licensing and Oregon hospital facilities; and promote and protect the Oregon public health.

Senate Bill (SB) 972 requires OHA to transition the Oregon Health Insurance Marketplace (OHIM) from a state-based marketplace using the federal platform (SBM-FP) to a state-based marketplace (SBM) using its own technology in time for open enrollment for plan year 2027.

Specifically, OHA is required to procure and administer an information technology platform or service and call center, separate from the federal platform and call center, to provide electronic access to the health insurance marketplace in this state by November 1, 2026.

Scope of Work: The Oregon Health Authority OHIM seeks an experienced UAT Business Subject Matter Expert Tester to support the SB 972 Transition Project as Oregon moves from an SBM FP to a full State Based Marketplace (SBM).

Contractor’s Key Person shall work closely with Marketplace business partners, GetInsured, Medicaid/ONE system teams, and technical teams to ensure the new marketplace platform meets business needs, supports compliance, and delivers accurate, highquality functionality.

Contractor’s Key person shall provide advanced user acceptance testing support for the development and implementation of Oregon’s new StateBased Marketplace (SBM). Contractor’s Key Perso