I&IT Business Analyst

I&IT Business Analyst – Roles & Responsibilities Must Haves: 7+ years Stakeholder management and reporting I&IT wide performance KPIs 7+ years Identify drivers to costs in IT operations and their corresponding savings levers.

Align with stakeholders on delivering savings and track & report this on an ongoing basis 7+ years Hands-on experience with developing and implementing use cases in industry standard enterprise portfolio management tools (e. g. Asana, JIRA etc.)

7+ years Excellent MS office toolset knowledge and application (Excel, Powerpoint and MS-word) 7+ years Support resource utilization tracking and management Nice to Have: CPA or Finance Role Summary Provide comprehensive I&IT business analysis services to support diverse business and technology needs.

Stakeholder management and reporting I&IT wide performance KPIs Identify drivers to costs in IT operations and their corresponding savings levers.

Align with stakeholders on delivering savings and track & report this on an ongoing basis Support resource utilization tracking and management Engage business stakeholders and subject matter experts to elicit, analyze, and validate business requirements.

Contribute to business analysis policies, standards, processes, and best practices related to portfolio reporting tools and ensure consistency across the organization.

Key Responsibilities

Document business requirements to support effective I&IT solution development related to the roll out of industry standard portfolio reporting tools. Create and maintain business analysis artifacts such as functional and non-functional requirements and business rules.

Conduct business modeling including use case, process, data flow, and data models Conduct stakeholder engagement activities including interviews, workshops, and mockups.

Create collaterals related to changing management and communication to relevant stakeholders across I&IT Understand drivers and levers to OPEX savings related to hardware and software costs. Works