Business Analyst - Modern ERP

This role provides 50% support to the Delivery Manager, focusing on maintaining Azure DevOps (ADO), and 50% support for BPMN modelling work in SAP Signavio. You will be involved in night calls at least once a week for joint Pacific and Atlantic standup meeting/general updates.

You will be working in office for 4 days per weekKey Responsibilities-Delivery Support (50%)-Maintain Azure DevOps (ADO): manage work item entries and ensure they comply with the settings and standards we maintain so dashboards run correctly. Generate and maintain ADO dashboards for delivery visibility.

Build reusable ADO query templates for the wider team. Generate reports and support the Delivery Manager on an ad hoc basis.

Business Process Modelling (50%)-Elicit process knowledge from stakeholders, SMEs, and vendors — asking the right questions to uncover how processes actually work, including exceptions and handoffs. Translate business processes into clear, standards-compliant BPMN models.

Validate sequence logic with process owners: flow order, gateways, decision points, roles, and handoffs. Support the GPO core team with analysis and coordination of each program milestone.

Perform data cleaning and reconciliations using tools such as Power Query, Power BI, and ExcelPrepare business documents: process documentation, analysis outputs, and supporting materials. Requirements-Strong working knowledge of Azure DevOps (ADO) — work item management, queries, and dashboards.

This is a high priority. Solid understanding of BPMN modeling standards and process documentation. Hands-on experience with data cleaning and reconciliation using Power Query, Power BI, or similar toolsStrong business analytical thinking: able to structure a problem, work through the data, and present clear conclusions.

Confident communicator, comfortable coordinating with stakeholders and vendors (SAP, Accenture, other contractors)