Software Engineer, Orders API

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We are looking for a Software Engineer to join the Orders API team. On the Orders API team, our mission is to provide a state-of-the-art platform with unmatched reliability, which empowers Toast R&D, external partners, and customers to effortlessly innovate on experiences throughout the order lifecycle. Our primary artifact is the Orders API itself, which handles an immense scale of traffic. Why this team? Scale and Reliability: The Orders API handles critical restaurant operations every day. Reliability is non-negotiable. Order Lifecycle Impact: We own experiences across the entire order lifecycle, empowering innovation on top of our platform. Platform Enablement: We’re not just serving end-users — we’re an internal platform that many other Toast teams build on, so the quality and clarity of what we ship compounds across the org. Ownership and Growth: As a component owner, you’ll have real end-to-end responsibility for a meaningful piece of the system. About this roll* (Responsibilities) Design and implement new features that improve functionality and reliability for our customers and partners Define and drive the testing strategy, ensuring quality through strong automated coverage Own operational monitoring — observability, alerting, and on-call response — and keep it highly available in production Provide design feedback and participate in code reviews to ensure implementations meet requirements Participate in archite