Business Analyst

Business Analyst – ERP Systems Location: Northlake, IL (On-Site) A well-established, privately-held mechanical contracting company in the Chicago area is looking for a Business Analyst to take ownership of their ERP system. This company has been in business for nearly 90 years and is one of the largest full-service mechanical contractors in the region, serving hospitals, data centers, schools, and other major institutional clients. The Business Analyst acts as the go-to person between the accounting/operations side of the business and corporate IT. You'd support and troubleshoot the ERP system, maintain master data, document processes, and train end users — a chance to own a system end-to-end rather than sit in a large help desk queue. Compensation: $65,000–$90,000, depending on experience Schedule: Full-time, onsite Responsibilities: • Provide system support by troubleshooting issues, resolving data errors, and assisting with workflow questions • Maintain user accounts, permissions, and security roles • Maintain and validate master data (projects, cost codes, vendors, employees) to ensure accuracy • Document workflows, SOPs, and system configurations; recommend process improvements • Create training materials and reference guides, and provide ERP training for end users • Serve as the first point of contact for ERP-related questions • Assist with testing new modules/features and system upgrades, and participate in implementations • Provide system data, logs, and documentation for internal requests and compliance recordkeeping Requirements: • 3–5+ years of hands-on experience with an ERP system (any industry considered; construction-industry ERP background — Sage 300 CRE, Viewpoint Vista, Foundation, or similar — a strong plus) • Demonstrated experience translating business needs into system fixes, configuration changes, or reports • Experience documenting workflows/SOPs or building training materials for end users