RQ11298 - Business Analyst - Senior
Maarut•East York, Toronto
Full-timeSenior
$146k - $156k
per year
👁️ 0 views•📝 0 applications•Posted 7/29/2026•Expires 8/28/2026
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Job Description
Responsibilities:
• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
• Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
• Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
General Skills:
• Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined
• Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches
• Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified
• Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies
• Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives
• Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
• Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects
• Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up
• Experience developing strategies, preparing business cases and cost-benefit analysis
• Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement
• Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope
• Awareness of emerging I&IT trends and technologies
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
• A team player with a track record for meeting deadlines
Desirable Skills:
• Experience in the use of information retrieval packages
• Knowledge and understanding of Information Management principles, concepts, policies and practices
• Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions
• Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping
• Experience in structured, object oriented and agile methodologies for user requirements
• Experience developing performance measures for business analysis evaluation and subsequent follow-up
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Requirements
Experience and Skill Set Requirements:
Must Haves:
• Demonstrated experience in business analysis to support systems development using a rules engine or business process automation platform
• Experience developing business models; use case models; conceptual and logical data models; process and data flow models; use case surveys; test cases; business rules definition and non-functional requirements definitions for assigned projects
• Demonstrated experience leading and conducting business analysis to assess client’s business problems/opportunities and documenting business requirements
Skill Set Requirements:
Technical Skills:
• Demonstrated experience in business analysis to support systems development using a rules engine or business process automation platform
• Experience developing business models; use case models; conceptual and logical data models; process and data flow models; use case surveys; test cases; business rules definition and non-functional requirements definitions for assigned projects
• Demonstrated experience in projects using an agile development methodology
Business Analysis Skills:
• Demonstrated experience leading and conducting business analysis to assess client’s business problems/opportunities and documenting business requirements
• Experience conducting policy and business analysis that can be accommodated within existing frameworks and IT solutions to minimize project time/cost implications
• Demonstrated experience applying business process transformation and re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches
• Demonstrated experience leading and conducting business analysis at varying levels of detail, appropriate to the project and phases of project, aligning with Enterprise Architecture and Gating Process
• Experience developing project approval documents, policy approval documents and regulation change materials and other supporting documentation needed for the project
• Demonstrated experience documenting requirements for business rule automation and workflow management solutions
• Experience developing and providing input to QA, system and user acceptance testing strategies, plans and scenarios
• Knowledge and understanding of policy development and analysis, business analysis and data analysis practices
Healthcare Experience:
• Demonstrated experience in a health or clinical context
• Demonstrated experience supporting stakeholder engagement activities, particularly in a healthcare context
• Demonstrated experience with the privacy and security requirements of software development in a healthcare or clinical context
• Demonstrated experience in claim adjudication or pharmaceutical context
Communication Skills:
• Strong verbal and written communication skills
• Strong interpersonal and negotiation skills
• Strong consulting skills to engage with all stakeholders
• A demonstrated team player with a track record for meeting deadlines
• Demonstrated leadership experience leading small and large teams, sub-groups, committees
• Demonstrated experience monitoring progress, resolving problems and reporting regularly to business and I&IT management decision-makers
• Demonstrated experience developing and/or supporting the development of training and communication materials in support of large system implementations.