Business Analyst

Assignment: RQ11298 - Business Analyst - Senior Job Title: Business Analyst Requisition (SS): RQ11298 Start Date: 2026-08-10 Client: Health Services Cluster End Date: 2027-03-31 Office Location: 49 Place d'Armes, Kingston or 222 Jarvis St, Toronto, Ontario or 5700 Yonge Street, Toronto Organization: Health Services Cluster Ministry: Ministry of Public and Business Service Delivery and Procurement # Business Days: 170.00 5 days onsite Must Have: • Demonstrated experience in business analysis to support systems development using a rules engine or business process automation platform • Experience developing business models; use case models; conceptual and logical data models; process and data flow models; use case surveys; test cases; business rules definition and non-functional requirements definitions for assigned projects • Demonstrated experience leading and conducting business analysis to assess client's business problems/opportunities and documenting business requirements Description • NOTE: • Assignment Type: This position is listed as Onsite; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location. • Extension/Amendment Attestation: • Extensions are permitted only to the extent of unused contract days and/or remaining contract funds. No additional funds will be added beyond the maximum contract value, including any extension options set out in the original SOW. Responsibilities: • Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs. • Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements. • Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization. General Skills: • Leads and conducts business analysis in order to assess client's business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined • Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches • Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified • Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies • Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives • Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc. • Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects • Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders • Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up • Experience developing strategies, preparing business cases and cost-benefit analysis • Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement • Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope • Awareness of emerging I&IT trends and technologies • Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills • A team player with a track record for meeting deadlines Desirable Skills: • Experience in the use of information retrieval packages • Knowledge and understanding of Information Management principles, concepts, policies and practices • Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions • Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping • Experience in structured, object oriented and agile methodologies for user requirements • Experience developing performance measures for business analysis evaluation and subsequent follow-up • Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards Experience and Skill Set Requirements Technical Skills - 30 • Demonstrated experience in business analysis to support systems development using a rules engine or business process automation platform • Experience developing business models; use case models; conceptual and logical data models; process and data flow models; use case surveys; test cases; business rules definition and non-functional requirements definitions for assigned projects • Demonstrated experience in projects using an agile development methodology Business Analysis Skills - 35 • Demonstrated experience leading and conducting business analysis to assess client's business problems/opportunities and documenting business requirements • Experience conducting policy and business analysis that can be accommodated within existing frameworks and IT solutions to minimize project time/cost implications • Demonstrated experience applying business process transformation and re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches • Demonstrated experience leading and conducting business analysis at varying levels of detail, appropriate to the project and phases of project, aligning with Enterprise Architecture and Gating Process • Experience developing project approval documents, policy approval documents and regulation change materials and other supporting documentation needed for the project • Demonstrated experience documenting requirements for business rule automation and workflow management solutions • Experience developing and providing input to QA, system and user acceptance testing strategies, plans and scenarios • Knowledge and understanding of policy development and analysis, business analysis and data analysis practices Healthcare Experience - 20 • Demonstrated experience in a health or clinical context • Demonstrated experience supporting stakeholder engagement activities, particularly in a healthcare context • Demonstrated experience with the privacy and security requirements of software development in a healthcare or clinical context • Demonstrated experience in claim adjudication or pharmaceutical context Communication Skills - 15 • Strong verbal and written communication skills • Strong interpersonal and negotiation skills • Strong consulting skills to engage with all stakeholders • A demonstrated team player with a track record for meeting deadlines • Demonstrated leadership experience leading small and large teams, sub-groups, committees • Demonstrated experience monitoring progress, resolving problems and reporting regularly to business and I&IT management decision-makers • Demonstrated experience developing and/or supporting the development of training and communication materials in support of large system implementations.