Business Analyst - Digital Platform Cost Stabilisation

Aspirante is seeking an experienced Business Analyst to work with our Queensland Government customer on a significant Digital Platform Project. The contract is expected to commence as soon as possible and will run through to 30 June 2027. Following a strategic review, the customer identified increasing licensing and operational costs within its current digital platform, together with challenges aligning the solution to its future digital architecture and evolving business needs. The project will progressively optimise customer-facing channels and transition existing platform capabilities to a more sustainable, efficient and strategically aligned solution. Its purpose is to reduce ongoing operating costs while maintaining service continuity and supporting future service delivery requirements. About the role Working across business and technology teams, you will analyse the current environment and translate business needs into clear, traceable and implementable requirements. You will work closely with business stakeholders, service owners, solution architects, developers, technical specialists and delivery partners. Key responsibilities will include: • Facilitating workshops and interviews to elicit, clarify and validate requirements. • Analysing existing applications, processes, customer journeys, forms and service requirements. • Documenting business, functional and non-functional requirements, including reporting, security and integration needs. • Developing current-state and future-state process models, user stories, use cases and requirements specifications. • Identifying opportunities to simplify and improve customer-facing services. • Supporting solution design, testing, business acceptance, readiness and transition planning. • Managing requirements and maintaining traceability throughout design and delivery. About you You will bring strong business analysis experience gained across complex digital, technology, application migration or service transformation programs. You will also demonstrate: • Strong requirements elicitation, process mapping and documentation skills. • Confidence facilitating workshops and engaging with senior business and technical stakeholders. • Experience working with architects, developers, testers and delivery partners. • An understanding of functional, non-functional, security, reporting, data and integration requirements. • Strong communication skills and the ability to manage competing stakeholder expectations. • Queensland Government or broader public-sector experience, which will be highly regarded. • Tertiary Qualifications understood. To apply in strict confidence, click the apply now button. Alternatively if you would like to discuss this role in more detail, please feel free to email ************************* to arrange a call. Applications midday 6th August.