Senior Policy Officer

Senior Policy Officer Building Commission NSW Division Name : Policy & Programs / Building Policy Grade : Clerk Grade 09/10 Term : Multiple temporary opportunities available until June 2027 and June 2028. Location : Sydney, Parramatta, or Gosford, with a hybrid working arrangement requiring a minimum of 2 days per week in the office. About Building Commission NSW • Building Commission NSW was established after the NSW Government recognised the substantial progress made by Fair Trading and the Office of the Building Commissioner in delivering once-in-a-generation reforms of the building and construction industry. The commission will not only be the industry regulator, but also a collaborator with consumers and industry to ensure standards, capabilities, capacity and resilience continue to be lifted across the sector to deliver quality homes and meet the state’s housing targets. • Building Commission NSW is an outstanding place to work due to its commitment to innovation, collaboration and professional development. With a focus on transparency and accountability, the commission cultivates a culture of integrity and responsibility. • Those who join the organisation can be confident they are contributing to meaningful work that positively impacts the built environment and the greater community, making it an exciting and fulfilling place to build a career. This is a fantastic opportunity to join the next phase of the Building Commission within NSW. https://www.nsw.gov.au/housing-and-construction/building-commissioner About the team We are looking for driven and passionate people who want to make a difference to the NSW building industry and the lives of consumers. If you have an interest in public policy or building regulation, come join us in the Building Policy team at Building Commission NSW. The Building Policy team is responsible for delivering law reform and strategic policy to progress the NSW Government’s building agenda. To deliver these reforms the Building Policy team engages with a wide range of stakeholders across industry, the community, and other government agencies to develop a comprehensive evidence base to inform Government decisions on housing and building industry issues. The role provides opportunities to solve complex policy problems, make changes to legislation and work on other innovative policy related projects within Building Commission NSW. This is a fantastic opportunity to develop a strong and transferrable public policy skillset. These roles are regulatory policy roles (they are not customer service or administrative roles) but we are keen to hear from you if you have relevant experience that could transfer to Building Policy, included but not limited to any of the following: • data analysis • operational roles in a regulatory environment • law • social research • economic analysis • government / industry liaison • architecture, planning, or building certification While existing knowledge of NSW building laws is desired, it is not mandatory as you will learn the subject matter on the job. We welcome applicants from all educational and professional backgrounds who have strong problem-solving skills, a willingness to learn, and a passion to serve the NSW community. Key responsibilities • Working across Government, industry and the community to develop policy and legislative reform proposals. • Developing a comprehensive evidence base to inform Government decisions on housing and building industry issues. • Support the Minister to develop and implement legislation and Cabinet Submissions. • Lead engagement with industry and community stakeholders to find opportunities to work together to address issues across the construction sector. To be successful in this role, you will have: • Strong research, critical thinking and analytical skills • Strong written and oral communication and stakeholder engagement skills. • The ability to work in a high-volume environment. • The ability and/or experience in writing briefing notes, discussion papers and having input into the development of submissions to the Minister and Cabinet. • A solid understanding of government policy and processes. • A collaborative nature and enjoys working in a team. If you can demonstrate these capabilities, then we want to hear from you! How to apply • Submit an up-to-date CV (maximum 5 pages) and a brief cover letter (maximum 2 pages) • Combine your CV and cover letter into a single document when submitting your application • Ensure your application clearly outlines how your skills and experience align with the requirements of the role For any recruitment related queries please contact Talent Advisor, Afrah via afrah.ahmedsaied@customerservice.nsw.gov.au A talent pool may be created from this recruitment for future ongoing or temporary vacancies. Salary Grade 09/10, with the base salary for this role starting at 133,348 base plus superannuation Click Here to access the Role Description . For enquiries relating to recruitment please contact Afrah Saied via afrah.ahmedsaied@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role. Closing Date: Wednesday, 29th July 2026 (09:59am) Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process