Logistical support (Reception and Administration)

Introduction The Receptionist serves as the first point of contact for visitors, clients, and employees. This role is responsible for delivering a professional, welcoming, and efficient front‑office experience while providing administrative support to ensure smooth daily operations Duties & Responsibilities Key Responsibilities Front Desk & Customer Service • Greet visitors warmly and ensure they are attended to promptly. • Answer and direct phone calls in a professional manner. • Respond to general inquiries via phone, email, and in person. • Manage visitor sign‑in procedures and issue access badges when relevant. Administrative Support • Maintain a tidy and organized reception area. • Handle incoming and outgoing mail, courier parcels, and deliveries. • Schedule appointments, meetings, and boardroom bookings. • Assist with data entry, filing, photocopying, and other clerical duties. • Maintain office supplies and place orders when necessary. Communication & Coordination • Liaise with internal departments to relay messages or coordinate tasks. • Support management with preparation packs (e.g., welcome packs, tender packs or alike). • Assist with internal communications, announcements, and updates. • Record Keeping • Maintain visitor logs, contact lists, and front-desk documentation. • Update calendars, directories, and staff contact lists as required. • Skills & Competencies • Excellent verbal and written communication skills. • Professional, friendly, and welcoming demeanour. • Strong organizational and multitasking abilities. • Attention to detail and reliability. • Proficiency in Microsoft Office (Word, Outlook, Excel). • Ability to remain calm and efficient in a fast‑paced environment Desired Experience & Qualification • National Senior Certificate (NSC) or equivalent (matric). • 1–2 years of experience in a receptionist or administrative role • Experience in a transport, logistics, or workshop environment • Own transport and licence