Senior Product Manager – Prepaid Base Management

Responsibilities • Owning overall base strategy, including long-term retention and ARPU growth plans across Public and Koodo Prepaid • Reporting to the Manager of Products & Services and partnering daily with Digital Product, Pricing Science, Marketing, and Channel teams to align on customer acquisition, retention, and monetization strategies • Measuring KPIs and tracking progress toward key portfolio goals using our business intelligence platform, analytics tools, and reporting dashboards • Identifying new growth opportunities and bringing innovative ideas to life through hypothesis testing, data analysis, and pilot initiatives before full rollout • Building and presenting compelling business cases and recommendations • Driving recommendations on pricing and plan structure through our cross-functional governance process • Crafting presentations with clear, strategic storytelling for all levels of the organization • Collaborating with cross-functional teams, including Digital, Pricing, Channel, Customer Experience, and Strategy, to operationalize complex, multi-workstream programs Requirements • 3–5 years of experience in Product Management, Marketing, Growth, Consulting, or a related strategic or analytical role • Demonstrated ability to work with data and analytics to surface insights, build business cases, and influence decisions • Strong organizational skills with the ability to manage multiple priorities and operationalize complex initiatives • Demonstrated problem-solving ability through evidence of identifying root causes, testing hypotheses, designing A/B tests, or piloting initiatives to validate ideas before full rollout • Excellent collaboration and relationship-building skills, with the ability to influence cross-functional partners and align stakeholders • Strong communication skills across working-level and executive audiences, with the ability to translate data into compelling narratives • Experience in telecom or another customer‑centric industry (great‑to‑haves) • A degree in Business, Marketing, Economics, or a related field (great‑to‑haves) • Prior experience in base management or lifecycle marketing (great‑to‑haves) Core Competencies Demonstrates expertise in Product Management and Marketing with a strong focus on data analysis, business case development, and cross-functional collaboration. Proven ability to drive customer acquisition and retention strategies while effectively communicating insights and recommendations to diverse stakeholders. Tools & Technologies • Reporting Dashboards • Analytics Platforms #J-18808-Ljbffr