Sr. Data Scientist ll

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking a Senior Data Scientist to drive growth and customer retention through Applied AI and advanced analytics. With thousands of subscribing organizations and millions of users, you will have the opportunity to make a meaningful impact by leveraging data science to drive Sales, Customer Success, and Monetization strategies. You are curious, have strong data science and machine learning skills and the ability to communicate key insights effectively. You will work primarily with Go to Market Teams and will be a part of Smartsheet's Data Science & Business Intelligence team. You Will: Partner with Sales and Customer Success teams, understand their goals, and execute on opportunities to draw relevant insights and drive tangible impact Develop and implement machine learning based Cross-sell/Upsell models and Product Recommender models to drive Sales & Monetization Build and deploy predictive models for Customer Churn and identify proactive churn risk prediction signals to drive retention Drive the full analytics lifecycle from understanding the business objective, analyzing the data to developing automated reporting and visualizations Collaborate with cross-functional teams to integrate data science solutions into business processes Effectively present analysis to both technical and non-technical audiences and give data-based recommendations to encourage data