Remote DevOps Engineer

You will work remotely in a hybrid team model (Local Hong Kong coordination + remote execution), contributing to daily ops,incident resolution, upgrades, testing, and 24x7 rotation (with on-call premiums).

Key Responsibilities

Daily System Support & Multi-Cloud Monitoring Perform daily health checks (post-6pm HKT scripts for non-business hours) across on-prem VMware and cloud environments. Evaluate/optimize monitoring triggers, alerts, and scripts (vSphere alarms, Horizon dashboards, Azure Monitor, AWS CloudWatch,Alibaba Cloud Monitor).

Triage alerts: initial diagnosis, escalation, and resolution support. Incident & Problem Management Handle incidents (S1/S2 priority) with impact analysis and root-cause resolution within SLAs. Participate in on-call rotation (Airport 24x7; premium for standby/nights/holidays).

Document and improve processes for different scenarios Upgrades, Patching & Multi-Cloud Operations Assess and apply patches/updates for VMware stack + cloud services (Azure VMs, AWS EC2, Alibaba ECS or servers). Execute after-hours upgrades/standby (snapshots, rollbacks, verification).

Support hybrid setups if needed (e. g. , Azure Arc, AWS Outposts, Alibaba hybrid cloud). (Not a must) Infrastructure as Code (IaC) & Automation Implement/maintain IaC for infrastructure provisioning and configuration. Automate repetitive tasks (deployments, backups, Horizon pool management, cloud resource scaling).

Regression Testing & CI/CD Support Execute and maintain regression test scripts . Create/modify tests for platform/software changes across on-prem and cloud. Security, Compliance & Platform Awareness Monitor vendor/security advisories for VMware, Azure, AWS, Alibaba Cloud.

Recommend/implement patches, IAM best practices, and security configurations. Assist with account/user management and compliance (PDPO alignment). Collaboration & Knowledge Sharing Work with local HK team and software vendors. Maintain runbooks, knowledge base, and change request impact analysis. Required Ski