Sr. Product Mgr, Service Improvements, Amazon Customer Service
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Job Description
Amazon's Quality and Escalations (Q&E) organization is seeking a Sr Product Manager to directly influence the direction of Service Experience products through the customer experience and service improvement - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products - Experience with product cycles of 6+ months - Experience in product or program management, product marketing, business development or technology