Senior Business Analyst

Senior Business Analyst | Digital Products | Agile | AI-Enabled Delivery Gold Coast | Hybrid We're partnering with an established Australian technology business that's investing heavily in the next generation of its digital platforms. We're looking for an experienced Senior Business Analyst to play a key role in delivering a new customer-facing platform while continuing to enhance existing business systems. You'll work closely with engineering, product and business stakeholders, helping shape requirements and ensuring high-quality software delivery. This is an opportunity to join a modern engineering team that's embracing AI-assisted ways of working and is continually improving how software is delivered. What you'll be doing • Gathering and documenting business requirements. • Writing user stories, acceptance criteria and process flows. • Managing and refining the product backlog. • Facilitating workshops and stakeholder meetings. • Acting as the bridge between business and engineering teams. • Supporting UAT and ensuring solutions meet business requirements. • Using AI tools to improve analysis, documentation and delivery. • Helping drive continuous improvement across delivery practices. What we're looking for • 5+ years' experience as a Business Analyst. • Strong Agile experience. • Excellent stakeholder management and communication skills. • Experience writing user stories, acceptance criteria and process documentation. • Strong analytical and problem-solving skills. • Experience with AI-assisted analysis or a genuine interest in adopting AI tooling. • Experience within travel, retail or another high-volume digital environment is highly regarded. • Experience with Microsoft Dynamics 365 Business Central is advantageous. • UI/UX experience is a bonus. What's on offer • Hybrid working. • Modern engineering environment. • Exposure to AI-enabled delivery practices. • Ongoing professional development. • Strong collaborative culture. • Excellent long-term career opportunities.