Job Description
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. What You'll Do: System Support & Configuration: Support HRIS technical workflows, gather business requirements, assist with gap analysis, and execute configuration changes and system testing plans. Data Integration: Partner with IT to monitor and maintain system feeds, ensuring downstream applications remain aligned and accurate. Data Auditing: Conduct regular system audits across HCM data modules, including security, foundational setup, compensation, open enrollment, and performance management. Documentation & Training: Maintain standard operating procedures (SOPs) and assist in training end-users on system functionality to ensure operational excellence. Troubleshooting: Provide root-cause analysis and timely resolution for system bugs, errors, and user issues in the production environment. Reporting & Analytics: Collaborate with HR teams to build and maintain custom reports, basic dashboards, and data analytics to support business decision-making. Data Integrity: Ensure g
