Job Description
Mercury is building a full stack of financial tools for startups. We work hard to create dashboards with thought and simplicity. You can check out our demo dashboard at www.demo.mercury.com. Underneath all of our products is a massive web of partners users don’t see, that require significant product and process investment. That’s where the Product Partnerships team comes in. The Product Partnership team maintains our external relationships and streamlines our collective workflows to keep customers, partners, and Mercury employees happy. As a Senior Product Partnerships Manager on the Expansion team, you’ll own a portfolio of strategic partnerships end-to-end — with a particular focus on Mercury's payroll vendor ecosystem. You'll manage the full lifecycle of these relationships: from evaluating and onboarding new vendors through RFP and contract negotiation, to ongoing performance management, incident response, and new product launches. You will work within a complex ecosystem of internal and external stakeholders, facilitating productive discussions across product, legal, finance, and engineering. You’ll build genuine trust with partners over time, while holding them accountable to their commitments and bring insights from the partner ecosystem back into Mercury’s product roadmap. You should be a creative problem solver who thinks of new ways to address partner and product issues. You should drive cross functional initiatives with thoughtful communication and collaboration. On a daily basis you will manage both the tactical and operational needs of our partners, as well as the overarching strategy as we continue to scale. This will require a mix of operations, product thinking, and relationship building skills. Secure, reliable, thoughtful, and (perhaps) magical is how a user should describe banking* on Mercury. Your job is to ensure that our payroll partners live up to this standard as we scale. *
