Job Description
Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition - Experience managing customers service teams - Experience driving projects to improve support-related processes and technical support - 2+ years of proven leadership experience in Customer Services or equivalent high- - Experience managing and developing a team of 20 direct reports - Strong interpersonal, verbal, and written communication skills - Ability to function in an ambiguous, fast-paced work environment - Flexibility in shift assignments including nights and weekends
