Job Description
about the role As a Sales Operations Specialist, you will play a critical role in enabling our commercial teams by improving processes, maintaining data integrity, and supporting operational execution across the sales lifecycle. This role is ideal for someone analytical, detail-oriented, and collaborative, who thrives in a fast-paced environment and enjoys driving efficiency and continuous improvement across systems, tools, and workflows. This is a 6-month fixed-term contract, with the possibility of extension upon completion. This position involves working closely with our partner, Oura Health, and requires availability during US East Coast working hours. Why This Role This is a high-impact role at the heart of a growing commercial organization, where you will directly shape how sales operations are built, optimized, and scaled. You will take ownership of critical processes, systems, and data that enable the sales team to operate efficiently and drive revenue growth. Working across the full sales lifecycle, you will be hands-on in everything from contract management and order execution to reporting, tooling, and process improvement—ensuring seamless operations in a fast-paced, evolving environment. With strong visibility across Sales, Finance, Legal, and leadership teams, you will play a key role in building the operational foundation that supports scalable growth, while driving initiatives from concept through execution in a collaborative, performance-driven setting. What You’ll Own Contract & Order Management Manage end-to-end contract lifecycle, ensuring B2B and global compliance Partner with Sales, Legal, and Finance to validate and process agreements Oversee service order execution aligned with NetSuite and Finance standards Operational Support Manage and triage service tickets, resolving sales-impacting issues Support sales initiatives, campaigns, and ongoing projects Data & Reporting Maintain CRM data accuracy (HubSpot, NetSuite, etc.) Produce reports, dashb
