Job Description
Role and Responsibilities The Manager, Commercial Quality, is responsible for leading and overseeing across the Ergomed Group Quality operations with responsibility for the management, upkeep and delivery of Quality Cost Grids, Quality as a Service information and supporting Request for Information (RFI) and Bid Defence activities. The Manager, Commercial Quality, works closely with the Associate Director, Client Quality Management to ensure alignment with established frameworks, standards, and expectations. As needed mentors and develops Quality staff within the function to ensure their competence and confidence in developing skills to become subject matter experts. Leadership and Compliance: Lead and guide Commercial Quality activities across the Ergomed group, ensuring compliance with global GxP regulations and standards. Act as the Subject Matter Expert for GxP Commercial Quality, providing input into Ergomed procedures, policy, and training as required. Business Development and Client Engagement: Act as the central point for commercial quality activities Drive quality input into client proposals, Requests for Information, presentations, and bid defence activities across the Ergomed group. Actively participate in the Business Development process as a subject matter expert, providing strategic and tactical input at bid defence meetings. Interact with Business Development in identifying new business opportunities, developing budgets and proposals, and preparing for and presenting at client meetings and teleconferences. When required, represent the company by attending client meetings, speaking engagements, and publishing scientific or industry-related articles in industry journals. Commercial Materials and Quality Management: Develop commercial materials to support Quality as a Service activities, maintaining high-quality, consistent deliverables. Maintain Quality commercial slide decks used to develop collateral for commercial quality needs. Manage the maintenanc
