Job Description
Red Nucleus is hiring a Client Engagement Director to join our global Medical Communications team! This is a home-based position out of Canada, the US, or the UK. Our purpose is advancing knowledge to improve lives. We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences industry. Our global team is composed of nearly 800 full-time employees whose commitment to creativity, quality, and on-time delivery is unrivaled in our space. At Red Nucleus , we believe in providing a rich working environment that pushes us to innovate in ways that engages our employees to be their best selves. Our culture is about meaningful work, a true sense of community and fun. We love to celebrate our people and we are proud to have been Internationally recognized as a “Great Place to Work". Job Overview The Client Engagement Directoris responsible for leading strategic client relationships across assigned accounts of $2M - $4M in annual revenue. This role serves as the primary client lead and is accountable for client satisfaction, organic growth, and the overall financial health of assigned accounts. The Client Engagement Director acts as a trusted advisor to clients and internal teams, translating business and scientific objectives into clear strategic direction ensuring projects are executed to the highest standards of quality, compliance and efficiency.This role partners closely with Scientific, Creative, Project Management to align strategy and execution across multiple workstreams. Operating with a high degree of autonomy, the Client Engagement Director balances hands-on leadership with strategic oversight, proactively identifies risks and opportunities, and guides teams toward successful outcomes. This individual thrives in a fast-paced, collaborative environment and is recognized by clients and colleagues as a confident leader, sound decision-maker, and steward of long-t
