Job Description
Tenacious, pragmatic, with a keen sense of humor? You just might be an Idealist! At Idealist Consulting , we are innovators and problem-solvers committed to global progressive action. We help organizations grow through Salesforce implementation, marketing automation, and custom application development. As a Salesforce for Nonprofits: Business Analyst you’ll work closely with clients to provide post implementation support, system optimization, and/or ongoing administration as contracted. This is a 1099 contract part-time position. How You’ll Contribute: Provide system administration, design, and optimization services inline with Managed Service contract engagement standards & SLA’s Educate, guide, and empower clients in the Idealist Way Balance response times and approvals across multiple assignments Plan activities from requirements to solution design using prescribed project management tools and delivery methodologies to ensure continuity in communication and project quality Escalate client or consultant capacity concerns to Client Success for resolution support Design and implement Salesforce solutions, to meet client needs, identify opportunities for business process and system alignment and optimization Facilitate client need assessment, through user story collection, grooming, and prioritization Favor declarative configuration with custom fields, objects, layouts, views, reports, dashboards, and automation Support validation and user acceptance testing Ensure data integrity, hygiene, and security Provide documentation to empower client understanding and ownership of their system Facilitate the selection and implement third-party solutions and applications as needed Translate client business requirements into well-architected solutions that best leverage the platforms, products, and applications Lead data mapping efforts during solution design and implementation phases, ensuring data integrity and usability across systems Provide on project mentorship for Jnr
