Job Description
Description Sprout Social is looking for a Chief of Staff to partner with our R&D leaders (Product, Engineering, and Design) to turn strategy into motion. Reporting to the CPO and supporting both the CPO and CTO, you will hold a high-visibility, high-leverage position at the intersection of strategy and execution. You’ll shape how a category-leading Social Intelligence company builds and scales for the world's most forward-thinking social media practitioners. Why join Sprout's R&D team? R&D is Sprout’s single largest investment area and the engine of our growth. As Chief of Staff, you’ll help senior leaders run this complex organization with the speed and clarity expected by our shareholders. We value transparency and ownership, offering the autonomy to build scalable, AI-forward operating systems. This role provides a rare seat with direct exposure to executive leadership and the opportunity to influence the decisions shaping our roadmap. What you’ll do Serve as a trusted advisor and thought partner to both the CPO and CTO, shaping the R&D leadership agenda and preparing them for board and executive interactions. Lead the operational teams managing the R&D operating cadence (meetings, reviews, and quarterly planning) and drive the tracking, reporting, and alignment of R&D OKRs with company strategy.. Act as the first line of judgment on escalations and meeting requests—triaging what requires direct leadership attention versus what can be resolved async. Build and maintain the R&D operational dashboard, translating data on delivery velocity, capacity, and headcount into clear narratives that drive decisions. Lead high-priority, ambiguous initiatives (e.g., org design or AI-operating-model buildouts) across the R&D portfolio. Serve as the primary POC and partner for FP&A, leading overall budget governance across Engineering, Product, and Design. Surface trade-offs by bringing options, costs, and recommendations to the CPO and CTO to make prioritization calls highly v