Job Description
Responsibilities: Configure and activate customer WIFI services, ensuring a high-performance and secure network. Participate in a 24x7 standby rotation to provide on-demand support. Integrate WIFI services with enterprise systems, such as RADIUS, DHCP, and DNS. Execute onboarding procedures, including zero-touch provisioning and firmware validation. Perform pre-deployment readiness checks and post-deployment verifications. Document configurations, implementation steps, and test results for knowledge transfer. Serve as a Tier 3 escalation point for complex wireless issues. Assist with platform diagnostics, log analysis, and root cause analysis (RCA). Engage in platform monitoring, firmware reviews, and security patching activities. Test and evaluate new features, templates, or processes before implementation. Requirements: Degree in Information Technology or Computer Science. Minimum of 5 years of relevant experience in a WIFI environment, preferably within managed services or enterprise IT. Strong understanding of wireless networking standards and RF theory. Experience with enterprise or cloud-based WLAN platforms (e.g., Meraki, Aruba). Knowledge of authentication systems and network security protocols. Industry certifications (e.g., CWNA, CWNP, Cisco Wireless) are preferred. Familiarity with provisioning tools, scripting, or automation is advantageous. Experience with Huawei and POL systems is a plus. Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
